Archive for the ‘Legacy & Leadership’ Category

Customers Love Quality. Will You Certify Your Woodworkers?

Thursday, December 23rd, 2010

Glenn Wirgau, WCA Treasurer and Project Manager at Meyer & Lundahl Manufacturing, brings you this news from the front lines of rolling out the WCA Skill Standards, performance-based assessments and WCA Passport.

I had an interesting exchange with a business owner at our AWI Chapter meeting regarding woodwork certifications and his perception of WCA’s work. This is not an exact quote, but very similar; “I’m not in favor of any more regulations. I’m not so sure I want to support creating any woodwork skill certifications that will make me pay more money for my employees.”

I explained to this colleague that WCA’s tool stamps and certifications were being developed for voluntary participation. There will not be a mandatory set of standards for a company, and thus no policing or regulation placed on business. I added that once he saw that having these certified employees increased his productivity, that maybe he’d pay them a premium to retain them, but that this was his choice. I continued, that as a business owner he may see the benefit in hiring people that have these tool stamps or certifications, and that he very well may choose to make it a policy to place these individuals on a preferred list for employment.

Another business man (his competition) offered that maybe it would be a possible to gain customers by being able to purport a certified workforce. I ended by reiterating that this stuff was all voluntary, and that for some business, it may be their choice not to seek certified employees, but that sooner or later they would get them anyway. Not because they sought them out, but because the employees themselves sought to better themselves, or because educational institutions choose to educate to them and certify them.

There were a group of 11 business men with me in this meeting. After the discussion came the unanimous vote to support WCA. Who wouldn’t?

Understanding Skill Standards

Thursday, October 14th, 2010

I still talk to woodworkers on daily bases that do not know what skill standards are and how they are to be used. I am concerned that we who worked with skill standards from their inception are getting ahead of the rest of the industry on our terminology and concepts.

Skill standards, simply put, establish a common language about what an individual is expected to know and be able to do. When you are working with a tool or machine, how do you know if you are using it correctly and efficiently, and if the item you are producing is “right”? Without industry accepted standards that define “correct” and “right”, the answer to these questions becomes subjective and based on different opinions and expectations.

Skill standards are tool operations that can be seen and measured. They set the bar so that determinations about performance and results are consistent across shops and training programs. There are many uses for skill standards. Skill standards define an occupation and describe a profession in terms of levels of knowledge and achievement. They help create career paths to advance and grow within the woodwork industry and to recruit professionals into our industry. Skill standards are used to develop training programs, to define the requirements for a job, to measure job performance, to identify training needs, and to highlight an individual’s strengths. Overall, skill standards professionalize an industry.